Support
At DirectMMO.com, we value your business and understand that quality customer service and high customer satisfaction is vital to our success. We want you to be 100% satisfied with your purchasing experience and account. We value your business.
Please don't hesitate to contact us and ask if you have any questions or concerns.

Live Chat
The easiest and fastest way to obtain support is via our live chat help open every day from 9am to 12am PST. To begin a chat session with one of our customer service representatives, click the button on the top right of any page.

Phone Support
Phone support is available 8AM to 8PM PST every day Monday thru Sunday at 800-610-8312. We are one of the only account sellers in the business that offers live phone support.

Frequently Asked Questions (FAQ)
Our Frequently Asked Questions are a good source of at-your-fingertips information on common topics. Read Our Frequently Asked Questions

E-mail
If you prefer to contact us by email, you may use the following addresses. We will respond emails within 8 business hours. For urgent issues, please utilize our Live Chat service.

Customer Support: help@directmmo.com
Sales: sales@directmmo.com
Manager/Escalations: dutymanager@directmmo.com